Privacy Policy Statement
How we collect, use, and protect your data
Introduction to Our Policy
This privacy policy explains how Livyuvevia manages your personal information in accordance with South African law. We are committed to handling your data transparently and securely.
By interacting with our website and services, you consent to the terms described here. Updates are made regularly to reflect evolving regulations and practices.
Information We Collect
We collect both personal and technical information through forms, communications, and automated processes to provide and improve our services.
Information You Provide Directly
- Contact form submissions and email enquiries
- Client onboarding documentation
- Feedback and survey responses
- Support requests and correspondence
- Professional details for consulting projects
Information Collected Automatically
- Device, browser, and operating system details
- IP address and general location data
- Site usage statistics and session logs
- Cookies and tracking technology identifiers
- Interaction timestamps and technical errors
How Your Data Is Used
Your data is processed to deliver consulting services, respond to requests, ensure site functionality, and meet legal obligations.
- Service delivery and project management
- Client support and communications
- Process improvement and analytics
- Security monitoring and risk prevention
- Compliance with South African law
- Audit and quality control
- Website performance optimisation
Our Commitment: We maintain high standards of data privacy and implement safeguards to protect information throughout its lifecycle.
Data Sharing and Disclosure
Personal data is only shared with third parties when required by law, for service provision, or with your explicit consent.
Third-Party Service Providers
We may engage partners for technical support, analytics, or project delivery. All providers are screened for data protection compliance.
Legal and Regulatory Duties
We disclose data when required to comply with legal obligations or protect rights.
Aggregated and Anonymous Data
Non-identifiable information may be used for analytics and reporting purposes.
Your Data Rights
You have the right to access, correct, delete, and restrict the use of your data, subject to applicable law.
- Request access to personal data records
- Ask for correction of inaccurate data
- Request deletion of your information
- Obtain your data in portable format
- Object to data processing activities
- Request restriction of data processing
For rights requests, contact us via the details below. We respond in accordance with South African law.
Data Security Measures
Technical and organisational safeguards are in place to secure data against unauthorised access, loss, or misuse.
Technical Safeguards
- Encryption of stored and transmitted data
- Access controls for information systems
- Regular security audits and testing
- Secure data backup procedures
Organisational Safeguards
- Employee training on data privacy
- Confidentiality agreements with staff
- Internal review of data handling practices
- Vendor and third-party vetting
Data Retention Policy
We retain personal data only as long as necessary for service provision, compliance, or legal purposes.
- Client account data is stored securely for project duration.
- Analytical and training data is anonymised after use.
- Support and enquiry communications are archived securely.
- Transactional data is retained for regulatory compliance.
- Marketing preferences and opt-outs are managed responsibly.
We periodically review data for secure disposal where no longer needed.
International Data Transfers
Transfers outside South Africa occur only with adequate protection and in accordance with legal requirements.
- Standard contractual clauses where applicable
- Assessments of third-country data protection
- Client notification where required
- Regulatory approval for certain transfers
Cookies and Tracking
Cookies support site functionality and analytics. You may adjust preferences through browser settings.
Types of Cookies Used
- Support site navigation and basic features
- Measure site usage and improve performance
- Remember preferences and enhance experience
- Enable additional site features as needed
Adjust your cookie preferences at any time for greater control.
Policy Updates and Changes
This policy may change to reflect new legal or operational requirements. Updates will be communicated appropriately.
- Website notice of changes
- Direct email for major updates
- Date-stamped policy revisions
- Clear explanation of modifications
Continued use of services after updates indicates acceptance.
Contact for Privacy Matters
Direct privacy-related questions or requests to our data protection contact below.
Livyuvevia
5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Phone: +27287815670
Email: content@livyuvevia.sbs
Policy last updated May 23, 2026
Effective as of May 23, 2026